Booking Terms & Conditions

These Terms and Conditions govern the use of our services and the booking of any of our  Adventure Tours in BC , Canada. By booking a tour with Adventure Tours BC , you agree to these terms, so please read them carefully. If you have any questions or concerns, don’t hesitate to contact us.

Booking and Payment

• Deposits: A 50% deposit of the tour price is required to secure your booking. Within your 50% deposit there is a $350.00 non-refundable deposit should you cancel your booking with us.
• Final Payment: The balance of the tour price is due 60 days before the tour start date. Bookings made within 60 days of the tour start date must be paid in full at the time of booking.
• Payment Methods: We accept payments via credit card and bank transfer. Detailed payment instructions will be provided during the booking process. Payments made via credit card incur an additional  3% fee for credit card processing fees.
• Booking Confirmation: Your booking is confirmed once we receive your deposit or full payment (if within 60 days of the tour). You will receive a confirmation email with all necessary details for your trip.

Cancellation Policy

• Cancellations by the Participant:
• Cancellations made more than 60 days before the tour start date will receive a refund of any payments made, minus the non-refundable deposit.
• Cancellations made between 30 and 60 days before the tour start date will receive a 50% refund of the total tour price.
• Cancellations made less than 30 days before the tour start date are non-refundable.
• Cancellations by Adventure Tours BC:
• We reserve the right to cancel a tour if the minimum participant number is not met. If Adventure Tours BC cancels a trip, a full refund will be issued.
• We may cancel a trip up to 2 weeks before the start date. If a trip is canceled due to natural forces (e.g., wildfires), refunds must be processed through your insurance company, and will not be refunded by Adventure Tours BC.
• Your deposit will be transferred to a future tour date with Adventure Tours BC

Changes to Itinerary

• Unforeseen Circumstances: Adventure Tours BC reserves the right to make changes to the itinerary due to weather conditions, safety concerns, or other factors beyond our control.
• Participant Flexibility: While we strive to maintain the planned itinerary, participants must be flexible and understand that changes may be necessary to ensure safety and an optimal experience.
• Notification: Any significant changes to the itinerary will be communicated to participants as soon as possible.

Travel Insurance Recommendations

Due to the remote nature of our Wilderness Adventures, we highly recommend purchasing travel insurance that covers trip cancellations due to natural forces. British Columbia experiences wildfires in the summer, which can lead to cancellations. No refunds will be issued by Adventure Tours BC for cancellations due to natural forces.

Participant Responsibilities

• Fitness and Skill Level: Participants are responsible for ensuring they meet the fitness and technical skill level required for the chosen tour. Descriptions of each tour’s difficulty level are provided on our website.
• Travel Insurance: Comprehensive travel insurance that covers remote locations and potential medical emergencies is mandatory for all participants. Please ensure you get travel interruption insurance, in the event that we need to cancel a tour due to wildfires.
• Health and Safety: Participants must disclose any medical conditions or dietary restrictions at the time of booking. Participants are also responsible for bringing necessary personal medications.
• Compliance: Participants must follow the instructions of the guides at all times during the tour. Failure to comply with safety instructions may result in the participant being removed from the tour without a refund.

Medical Evacuations

• In an emergency, participants must pay for any rescue or evacuation costs incurred on their behalf or due to their actions.

Liability

• Limited Liability: Adventure Tours BC is not responsible for any injury, loss, or damage sustained during the tour.
• Assumption of Risk: Adventure Tours and their activities such as bear viewing, wildlife viewing, scenic float planes, remote backcountry access, alpine hiking and other activities found on adventure tours, and any activity carries inherent risks. By participating in our tours, participants acknowledge and accept these risks.
• Third-Party Providers: We work with trusted third-party providers (e.g., accommodations, float plane providers, transport services, bear viewing operators) to deliver certain aspects of our tours. While we carefully select these providers, we are not liable for their actions or omissions.

Risk Disclosure 

• All participants must read and understand our Risk Disclosure Form before participating in any of Adventure Tours in BC Canada. By signing this form you are aware of the risks and severe risks including death, that can be caused by participating on an adventure tour, and that you are competent and physically capable of participating in a remote adventure tour.

Liability Waiver Form

• All participants must read and sign a waiver form prior to participating on our adventure tours.

Privacy Policy

• Data Collection: We collect personal information necessary for the booking and operation of our tours, including names, contact details, and payment information.
• Data Use: Your information is used to process bookings, communicate with you about your tour, and provide customer support. We do not share your personal information with third parties except as required for the operation of the tour or by law.
• Data Security: We take appropriate measures to protect your personal information from unauthorized access or disclosure.

Governing Law

These Terms and Conditions are governed by the laws of Canada. Any disputes arising from the use of our services or these terms will be subject to the jurisdiction of the Canadian courts.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us: